Student support

Get help with access, study activity, or the app.

Generation HCI can help you recover access, report a technical problem, or route a privacy request.

01

Call the school

Call 718-531-2134 during school business hours for enrollment, account, and program support.

02

Describe the problem safely

Include the device, screen, and action that failed. Never include patient, resident, or clinical placement information.

03

Account access

Use Forgot password on the sign-in screen first. Support staff will never ask for your password.

Your next step

Call student support

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