Frequently asked questions

Straight answers before you start.

Product, exam, access, and privacy essentials.

01

Is this the official New York CNA exam?

No. This is an independent educational preparation product by Generation HCI and is not endorsed by Prometric, NYSDOH, or NYSED.

02

Does an 80% practice score mean I passed?

No. 80% is a configurable Generation HCI Readiness Target, not an official passing score or result prediction.

03

Are the questions professionally verified?

The included original bank is marked needs review. Production delivery must filter for approved and published content only.

04

Can I use the app offline?

The native app supports downloaded approved sets, cached skill modules, and queued notes and bookmarks. Full simulation restrictions are shown before starting offline.

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