Submit in the app
Open Profile, choose Request account deletion, and confirm. The request is linked to your verified account without exposing your password.
Account controls
Request deletion of your Generation HCI CNA Prep account.
Signed-in learners can send a verified deletion request directly from the mobile app.
If you cannot sign in
Call 718-531-2134 for identity verification and account help. Do not send passwords or patient information.
What happens next
The privacy team verifies the request, removes eligible account data, and retains only records that must be kept for security, audit, educational, or legal obligations.
Your next step